MINDBLOWINGTOYS.ONLINE
FREQUENTLY ASKED QUESTIONS
Q1: Do you offer doorstep delivery?
Yes, we deliver across Pakistan, straight to your doorstep.
Q2: Do you support COD (Cash on Delivery)?
Absolutely! We offer COD for your convenience.
Q3: How long does delivery take?
Delivery usually takes 3-5 working days.
Q4: What if I receive broken toys?
Don’t worry, we’ll exchange them with new products right away.
Q5: Do you offer exchanges or refunds?
Yes, we exchange damaged items, or you can request a refund once the product is returned to us.
Q6: Is there a warranty?
We provide a 24-hour check warranty to ensure you receive the correct product.
Q7: Can you gift-wrap my order?
Of course! We can gift-wrap your order and include a personalized name card with your custom message. Simply inform us via the checkout page or WhatsApp.
Q8: Are there any delivery charges?
Yes, we charge Rs. 200 for delivery nationwide.
Q9: Do you accept online payments or credit cards?
Yes, we accept online bank transfers and credit card payments. Simply inform us via the checkout page or WhatsApp.
Q10: How can I get discounts or special offers?
Subscribe to our newsletter to stay updated on the latest discounts and exclusive offers!
Q11: Can I track my order?
Yes! Once your order is shipped, we will provide a tracking number so you can monitor its progress until it reaches you.
Q12: Do you offer international shipping?
Currently, we only offer delivery within Pakistan. Stay tuned for future updates regarding international shipping.
Q13: Can I order in bulk for events or parties?
Yes, we offer bulk orders for events and parties. Please contact us at info@mindblowingtoys.com or via WhatsApp, in advance for custom orders or special discounts.
Q14: How do I know if a toy is in stock?
Product availability is updated in real-time on our website. If an item is out of stock, you can join the waitlist or contact us for restock updates.
Q15: What should I do if I have a problem with my order?
If you encounter any issues, please contact our customer support team at info@mindblowingtoys.com or via WhatsApp, and we will resolve the issue as quickly as possible.